Articles by Emily Cohen

Using Google Calendar for Account Management

At Ombu Labs, we like to split our time between working on our own products, open source and client projects.

Our own products include everything from OmbuShop, an e-commerce platform, to FastRuby.io, a Ruby on Rails upgrade service. In terms of open source, we recently created Audit Tool and are constantly searching for more projects to contribute to. We also work on a variety of interesting client projects, and with our current team size, like to take on two to three of them at a time.

As an Account Manager, it can get hectic trying to manage all of this. Google Calendar can be a serious help.

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Kickoff Calls for New Projects

When starting a new software development project with a client, it is important to get started on the right foot. The way you communicate with a client at the beginning of a project can set the tone for how communication will be throughout the project.

Therefore, at Ombu Labs, we believe it is crucial to start off every new project with a Kickoff Call, where we can take time to get to know the client's team and speak in depth about their goals and priorities for the project. We like to discuss the following list of topics with clients during our calls:

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