When starting a new software development project with a client, it is important to get started on the right foot. The way you communicate with a client at the beginning of a project can set the tone for how communication will be throughout the project.
Therefore, at Ombu Labs, we believe it is crucial to start off every new project with a Kickoff Call, where we can take time to get to know the client's team and speak in depth about their goals and priorities for the project. We like to discuss the following list of topics with clients during our calls:
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At Ombu Labs we believe that if we are not learning from our mistakes we are
doing it wrong. It is simple: The only unforgivable mistake is to not learn
from our mistakes.
That is why we try to incorporate feedback into everything we do. We
embrace peer reviews and
as a way to get constant feedback on a daily basis. Even this article had reviews
from 3 different people! (https://github.com/ombulabs/blog/pull/154)
Another step that we incorporate into every client relationship is an exit
call. This call gives us an opportunity to assess how well we performed.
If we performed well: Great! What can we do more of? If we performed poorly: What
can we improve? What can we do to make it better for our next project?
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